At Guglhupf, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us, including through our website, in-store purchases, and other communications.
1. Information We Collect
We collect several types of information to improve our products, services, and marketing efforts. This includes:
- Personal Information: When you make a purchase, sign up for our newsletter, or participate in promotional activities, we may collect your name, email address, phone number, mailing address, and payment information.
- Technical Information: We may collect data about your device, browsing activity, and how you interact with our website (e.g., IP address, browser type, and cookies).
- Location Information: If you interact with our physical locations or choose to enable location services, we may collect geolocation data.
2. How We Use Your Information
We use your information for the following purposes:
- Order Fulfillment: To process your transactions, ship products, and provide customer support.
- Marketing and Promotions: With your consent, we may send you emails, text messages, or postal mail about our latest products, services, special offers, or upcoming events. You can unsubscribe from these communications at any time.
- Improving Our Services: We use analytics to enhance your customer experience and improve our website’s functionality and offerings.
- Legal Compliance: We may use your information to comply with applicable legal obligations or respond to lawful requests.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with trusted third parties under the following circumstances:
- Service Providers: We may share information with vendors who assist with business operations (e.g., payment processing, email marketing, customer service).
- Legal Obligations: If required by law or to protect the rights of Guglhupf, we may disclose your information to legal authorities.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve functionality, track usage, and personalize your experience. You can control the use of cookies through your browser settings.
5. Text Message Marketing
With your consent, we may send promotional text messages. By providing your phone number, you agree to receive recurring automated marketing messages from Guglhupf. Message frequency varies, and standard message/data rates may apply. You can opt out at any time by replying STOP to any message. Your consent is not a condition of purchase.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure. We encourage you to take precautions, such as using strong passwords and keeping your account information confidential.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain data processing activities.
- Withdraw your consent to marketing communications at any time.
To exercise these rights, please contact us using the information provided below.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate action.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected in this document and, where appropriate, communicated to you via email or website notifications.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Guglhupf Bakery & Restaurant
2706 Durham-Chapel Hill Blvd
Durham, NC 27707
Phone: (919) 401-2600
Email: Info@Guglhupf.com
