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Terms of Service

Welcome to Guglhupf Bakery, Café & Biergarten. By using our website, placing orders, or visiting our location, you agree to the following Terms of Service (“Terms”). Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our services following the posting of revised Terms means that you accept and agree to the changes.

3. Use of Our Website

Our website is intended for informational purposes and online shopping. You agree to use the site lawfully and only for its intended purposes. By using the website, you agree to:

  • Not engage in any activity that interferes with the website or infringes on the rights of Guglhupf or others.
  • Not upload, distribute, or otherwise publish through the website any content that is abusive, defamatory, offensive, or illegal.
  • Not use the website for fraudulent purposes or to transmit viruses or harmful code.

4. Ordering and Payment

When you place an order with Guglhupf, whether in person or through our website, the following terms apply:

  • Accuracy of Information: You agree to provide accurate and complete information when placing an order. Guglhupf is not responsible for delays or order errors due to incorrect information provided by you.
  • Payment: We accept various forms of payment, including credit/debit cards and other methods as stated on our website. By placing an order, you represent and warrant that you are authorized to use the chosen payment method.
  • Order Confirmation: Once your order is placed, you will receive a confirmation via email or text. This confirmation does not guarantee the availability of the product or acceptance of your order, as we reserve the right to cancel or refuse any order at our discretion.

5. Returns and Refunds

We want you to enjoy your experience at Guglhupf. If you are unsatisfied with your purchase, please contact us at [Insert Contact Info] to discuss refunds or returns under the following conditions:

  • Perishable Items: Due to the nature of our bakery and food items, we do not accept returns on perishable products. However, if there is an issue with your order (e.g., incorrect or damaged items), we will do our best to resolve it.
  • Non-Perishable Items: For non-perishable products (e.g., merchandise), returns are accepted within 14 days of purchase, provided the items are in original condition.

6. Text Message Marketing

By providing your phone number, you consent to receive automated text messages from Guglhupf for promotional purposes. Message frequency varies, and standard message and data rates may apply. You can opt out at any time by replying STOP to any text message. Consent to receive text messages is not required to make a purchase.

7. Intellectual Property

All content on the Guglhupf website, including text, images, logos, and graphics, is the property of Guglhupf and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without prior written consent from Guglhupf.

8. Limitation of Liability

To the fullest extent permitted by law, Guglhupf is not liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our website, services, or products. This includes but is not limited to damages for loss of profits, goodwill, data, or other intangible losses.

Guglhupf’s total liability for any claims arising from or relating to these Terms shall not exceed the amount you paid to Guglhupf for the specific products or services at issue.

9. Indemnification

You agree to indemnify, defend, and hold harmless Guglhupf and its affiliates, employees, and agents from any claims, damages, or liabilities arising from your use of the website, violation of these Terms, or infringement of any rights of a third party.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Durham County, North Carolina, for any disputes related to these Terms or your use of the services.

11. Termination

We reserve the right to terminate or suspend your access to our website or services at any time, for any reason, without notice. Upon termination, you remain obligated by these Terms, including the provisions on indemnification and limitations of liability.

12. Contact Information

If you have any questions or concerns about these Terms or your interactions with Guglhupf, please contact us:

Guglhupf Bakery & Restaurant
2706 Durham-Chapel Hill Blvd
Durham, NC 27707
Phone: (919) 401-2600
Email: Info@Guglhupf.com

Host Your Event at Guglhupf

If you have an immediate need for your order, we encourage you to visit one of our locations in-person to place your order. Thank you so much!

Notice: All cake orders need to be placed at least 48hrs before the desired pickup time.